Manuals, FAQ & Video

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FAQ

Please follow the instructions below / download the quick pairing guide from the “Manuals & Downloads” section below (guide has visual illustrations)

    1. Use the FWD / BWD (arrow buttons) to scroll to a chime that you would like to assign to your sensor
    2. Hold down the volume button (isolated top button) for roughly 5 seconds to enter pairing mode – receiver will flash blue and make a “Di Di” noise.
    3. Once in pairing activate the sensor immediately – the chime chosen above will play automatically to confirm successful pairing process
      1. If the receiver plays the “Di Di” chime again then pairing mode has exited without pairing – please revert back to step “2”

Please download the “driveway sensor troubleshoot guide” from the “Manuals & Download section below.

The sensor may have unpaired or failed to pair with the receiver. Please go through the pairing process again with sensor that is not communicating with the receiver.

Pairing

  1. Use the FWD / BWD (arrow buttons) to scroll to a chime that you would like to assign to your sensor
  2. Hold down the volume button (isolated top button) for roughly 5 seconds to enter pairing mode – receiver will flash blue and make a “Di Di” noise.
  3. Once in pairing activate the sensor immediately – the chime chosen above will play automatically to confirm successful pairing process
    1. If the receiver plays the “Di Di” chime again then pairing mode has exited without pairing – please revert back to step “2”
  1. Please check that the volume is not on mute (for applicable models)
    1. Use the top isolated button found on your receiver to scroll through the volume options
  2. If the receiver is not muted then please contact our team using the link below

All mydome receivers can have up to 50 different sensors connected to them.

Each sensor can have a different chime associated with it so the user can identify which has been activated.

Multiple receivers can be added.

All mydome receivers are compatible with sensors so different receiver models can be paired with your existing kit.

Would you like further assistance?
  1. Use your preferred method of contact from the options below to speak directly with one of our advisers
  2. Please click here to submit a warranty claim
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